Search Results
106 results found with an empty search
- Tier 1 Help desk in MD
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS Tier 1 Help desk in MD Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Shift: Sat-Sun 6am-8pm and Mon 6am-2pm DUTIES AND RESPONSIBILITIES Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. May coach and provide guidance to less-experienced professionals. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. REQUIREMENTS TS/SCI CLEARANCE WITH FS POLY IS REQUIRED IAT Level 1 Education: HS/GED w/10 years of experience Bachelors' w/5 years of experience IAT Level 1: CompTIA A+ CE, CompTIA Network+ CE Mandatory Skill: Customer service ServiceNow Ticketing System Salary: The likely salary range is up to $94k . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0221 #CJ APPLY NOW BACK TO OPENINGS
- Software Developer Sr. Advisor
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS Software Developer Sr. Advisor Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software. Applies advanced knowledge to all phases of the software development lifecycle. Applies advanced knowledge to software updates, refinement, testing, and debugging to meet business needs. Provides advanced guidance on the software or system for optimal documentation and future maintenance and updates. Provides advance analysis for reports on software project specifications, activities, or status. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Education: HS/GED w/25 years of experience Bachelors w/20 years of experience CompTIA Security+ CE Mandatory Skills: At least one year of ServiceNow development experience Communication Skills Creative Problem Solving Javascript Software Development Desired: Experience with ServiceNow CAM, RMF, GRC, and/or SecOps modules NIST SP 800-53 Risk Management Framework (RMF) ServiceNow Certified Administrator Salary: The likely salary range is up to $163K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0197 #CJ APPLY NOW BACK TO OPENINGS
- Splunk Engineer - System Engineer - Level 3
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS Splunk Engineer - System Engineer - Level 3 Position Details APPLY NOW LOCATION: Annapolis Junction, MD | DAY SHIFT: Monday thru Friday DUTIES AND RESPONSIBILITIES Ensure the Splunk infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. Contribute to development and ongoing improvement of industry best practices and standards for maintaining data analytics enterprise technologies. Assist with installing, testing, and deploying hotfixes/patches for Splunk app/product releases to manage enterprise vulnerabilities. Assist with development of knowledge articles, documentation, and work instructions used by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH POLY REQUIRED IAT Level 2 Mandatory: Experience managing user authentication within Splunk including RBAC/ABAC. Experience reviewing network, host, and firewall security logs. Strong organizational, communication, and collaboration skills. Education: HS/GED and 25 years of experience Bachelors and 20 years of experience Desired Skills: Experience with Splunk Machine Learning Toolkit (MLTK). Experience with scripting languages such as CSS, HTML, JavaScript, and Python. Knowledge of RMF, Trellix ePO, NESSUS, SCAP, and vulnerability scanning. ServiceNow Ticketing System. Shell scripting to automate tasks and manipulate data. Certification: CompTIA Security+ CE Salary: The likely salary range is up to $164K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0081 #CJ APPLY NOW BACK TO OPENINGS
- Systems Administrator IV (HPC) in MD
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS Systems Administrator IV (HPC) in MD Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Experience shall include installation, configuration, and networking of UNIX and/or NT based platforms. This experience shall include: creating, modifying and deleting user accounts, performing system back-ups, and maintaining system configuration files. Individual shall have a fundamental understanding of operating systems ad be familiar with either UNIX or NT commands or utilities at the user level. Experience shall include the installation and configuration of hardware, operating systems, and commercial software packages. Individual shall be able to develop and implement enterprise backup/recovery strategies, server configuration and consolidation, and verification of the health and status of the entire IT infrastructure. Individual shall be able to provide support for enterprise services such as DNS, NFS, e-mail services, security protection mechanisms, and the interoperability of UNIX and NT based systems. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED In addition to the above qualifications, must have the following qualifications: Installation, configuration, tuning, troubleshooting and administration of: Multi-vendor servers running numerous COTS, opensource, and in-house applications to accommodate HPC Division IT support requirements Multi-vendor servers running Red Hat of SuSe with direct attached, FC SAN storage or SSDs Distributing computing tools such as ReS, LSF, and SLURM HPC farm systems, HPC MPP clustered systems, Front End servers of Special Purpose devices (SPDs) IBM of HP Blade servers with FC/SAS/Network back end Multi-vendor filesystems such as XFS, GPFS and Lustre Pre-Factory testing, Factory testing, System integration and Acceptance testing during the purchase process of the HPS systems Accepted professional certifications include: Valid RHCSA or higher red Hat certification Valid VMWare certification *IAT Level II Certification Required* *Candidates with Lustre Experience highly preferred* FP-TTO4-1 #CJ APPLY NOW BACK TO OPENINGS
- Technical Expert/Functional Expert (HPC)
SARATOGA SPRINGS, UT VIEW QUALITY POLICY CONTACT US JOB DETAILS Technical Expert/Functional Expert (HPC) Position Details APPLY NOW LOCATION: Saratoga Springs, UT | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES TECHNICAL EXPERT FUNCTIONAL EXPERT shall have a Bachelor’s Degree in Computer Science or related field and have at least eight (8) years in a large and complex IT environment providing industry and government recognized functional expertise. Or the individual shall have five (5) years of full lime computer science work that can substitute for the bachelor's degree and have at least eight years in a large and complex IT environment providing industry and government recognized functional expertise. A Master's Degree in Computer Science or related field may substitute for two (2) years' experience. An industry recognized professional certification may substitute as one year experience. REQUIREMENT & EXPERIENCE TTECHNICAL EXPERT/FUNCTIONAL EXPERT for HPC In addition to the above qualifications, TECHNICAL EXPERT/FUNCTIONAL EXPERT FOR HPC must have the qualifications required by the relevant TTO: Configuration, tuning, testing, and advanced level troubleshooting and support of high-performance filesystems such as XFS, GPFS and Lustre Advanced level troubleshooting and support of HPC farm systems and associated applications such as Nagios, xcat, failover software, and compilers Working knowledge of HPC MPP systems Configuration, tuning, testing, and advanced level troubleshooting and support of distributed computing tools such as RES, LSF and SLURM. Configuration, tuning, testing, and advanced level troubleshooting of RedHat and SUSE operating systems Accepted professional certifications: Valid RHCSA or higher Red Hat certification Valid V M Ware certification **IAT Level II Certification Required Salary: The likely salary range is up to $225K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. FP-TTO4-5 #CJ APPLY NOW BACK TO OPENINGS
- Accounts Team - SA - Level 2 - Mid Shift
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS Accounts Team - SA - Level 2 - Mid Shift Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Shifts: Tues-Sat 2 pm - 10 pm DUTIES AND RESPONSIBILITIES Resolves technical requests from self-service tickets in support of internal and/or outside customers. Creates, deletes, and modifies customer accounts. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns. Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment. Must be able to multi-task and possess good communication and customer service skills. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH POLY REQUIRED *IAT Level 1 Certification Required* Experience: HS or GED with 15 years of experience Bachelors with 10 years of experience Mandatory Skills: Customer Service Data Entry Microsoft Office Windows Desired Skills: Active Directory ServiceNow Ticketing System Certification (one of the following): CompTIA A+ CE CompTIA Network+ CE Salary: The likely salary range is up to $105K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0219 #CJ APPLY NOW BACK TO OPENINGS
- Enterprise Tools Management Specialist
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS Enterprise Tools Management Specialist Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Service Monitoring and Management: Continuously monitor the availability and performance of Splunk, SCCM, Micro Focus, and 1E. Identify, analyze, and resolve issues related to these enterprise tools in a timely manner. Implement proactive measures to prevent service disruptions and optimize performance. Enterprise Patching: Manage and execute patching activities across the enterprise to address security vulnerabilities and ensure system stability. Coordinate with relevant teams to schedule and deploy patches with minimal disruption to business operations. Maintain accurate records of patching activities and verify the successful implementation of patches. Performance Analytics: Utilize performance analytics tools to assess the efficiency and effectiveness of enterprise services. Generate regular reports on service performance, patching status, and security compliance. Provide insights and recommendations for performance improvements and security enhancements. Issue Remediation: Respond to and resolve incidents related to enterprise tools promptly. Perform root cause analysis of recurring issues and develop strategies to prevent future occurrences. Collaborate with other IT teams to address complex problems and implement long-term solutions. Security Compliance: Ensure all enterprise services meet security compliance requirements and industry best practices. Stay current with relevant security standards and updates, integrating them into enterprise tool management processes. Conduct periodic security assessments and audits to maintain compliance. Documentation and Communication: Develop and maintain comprehensive documentation for monitoring, patching, and performance processes. Communicate effectively with stakeholders regarding service status, incidents, and resolution progress. Prepare and present reports to management on service performance and compliance status. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED IAT Level 2 - CompTIA Security+ CE Education: HS/GED w/19 years of experience Bachelors w/14 years of experience CompTIA Security+ CE Mandatory Skills: Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders Experience with monitoring tools and performance tuning. Familiarity with security compliance standards and best practices. Patch Management Problem Solving Critical Thinking Proven experience managing and supporting enterprise tools, including Splunk, SCCM, Micro Focus, and 1E. Strong knowledge of cloud security principles and best practices Strong problem-solving skills and the ability to troubleshoot complex technical issues Desired Skills: Experience with scripting and automation (e.g., PowerShell). Mission Accomplishment Salary: The likely salary range is up to $144K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0169 #CJ APPLY NOW BACK TO OPENINGS
- DNS Engineer
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS DNS Engineer Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Configure and maintain Infoblox DNS, DHCP, and IP Address Management (DDI) solutions to ensure optimal performance and security. Plan, test, and execute changes to Infoblox DDI infrastructure to meet client requirements. Provide clear communication with regular updates/reports to the customer and management team. Maintain the network authentication configuration using technologies such as Cisco ISE Ability to troubleshoot network issues and failures and follow best practices and troubleshooting methodology to quickly assess current situations, find solutions, and implement changes. Meet set service level agreements. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED IAT Level 2 - CompTIA Security+ CE Experience working for or with local government, service providers, and/or enterprises customers. Education: HS/GED w/15 years of experience Bachelors w/10 years of experience CompTIA Security+ CE Mandatory Skills: Ability to work on call rotation as needed DNS Excellent communication and interpersonal skills Must be a self-starter with strong attention to detail Salary: The likely salary range is up to $105K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0210 #CJ APPLY NOW BACK TO OPENINGS
- Unified Communications Technician
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS Unified Communications Technician Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints. Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory. Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure. Responsible for configuration of the Voice and Video Conferencing Systems. Responsible for responding to security incident reports. Works with customer ticket in the SupportIT ticketing system. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Communication Skills Creative Problem Solving Desired Skills: Troubleshooting Expertise Education: HS/GED w/19 years of experience Bachelors w/14 years of experience CompTIA Network+ CE CompTIA Security+ CE Salary: The likely salary range is up to $145K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0212 #CJ APPLY NOW BACK TO OPENINGS
- Web Services Engineer
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS Web Services Engineer Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri 9am-5pm DUTIES AND RESPONSIBILITIES Designs and defines system architecture for new or existing computer systems- Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration, and reliable operation of computer systems, including fixing network issues along with updating equipment and software. Provide technical support in the management of networks, software, hardware, configurations, and architectures. Troubleshoots moderately complex system hardware and software issues. Trains end users on the proper use of hardware and software. Performs software installations and upgrades to operating systems and layered software packages. Monitors and tunes systems to achieve optimum performance levels. Ensures workstation/server data integrity by implementing standard software and hardware solutions. Ensure data/media recoverability by following a schedule of system backups and database archive operations. Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Ensures that performance and security of computers meet the needs of network users. May evaluate existing systems and assist with planning long-term strategies. May coach and provide guidance to less-experienced professionals. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED IAT Level 2 - CompTIA Security+ CE Experience with architecting and engineering enterprise level solutions. Education: HS/GED w/19 years of experience Bachelors w/14 years of experience CompTIA Security+ CE Mandatory Skills: Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Experience with monitoring tools and performance tuning. Familiarity with CI/CD pipelines and DevOps practices. Familiarity with database management systems (e.g., MySQL, PostgreSQL). Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef). Proficiency in scripting languages (e.g., Bash, Python, PowerShell). Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate. Strong understanding of network protocols, DNS, SSL/TLS, and web security practices Salary: The likely salary range is up to $145K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0207 #CJ APPLY NOW BACK TO OPENINGS
- System Administrator – Level 3
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS System Administrator – Level 3 Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Tues-Sat 9pm-5am DUTIES AND RESPONSIBILITIES Performs installation, maintenance and repair of telecommunications systems. Provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems. Coordinates with both ISP and GW GES watch staff for situational awareness and support actions, and with customers and support personnel to provide notification and response to event activity. IFSD personnel perform router and switch updates in support of security actions. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH POLY REQUIRED Bachelors +15 Years or HS or GED + 20 Years of Experience Mandatory: Creative Problem Solving DoD 8570 CE Certification Requirements: Cisco Certified Network Associate (CCNA) Security CompTIA Cybersecurity Analyst+ (CySA+) CompTIA Security+ CE GIAC Global Industrial Cyber Security Professional (GICSP) GIAC Security Essentials (GSEC) Systems Security Certified Practitioner (SSCP) GWGES-0211 #CJ APPLY NOW BACK TO OPENINGS
- SCCM/MCM System Engineer
ANNAPOLIS JUNCTION, MD VIEW QUALITY POLICY CONTACT US JOB DETAILS SCCM/MCM System Engineer Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES The Digital Services Endpoint Management Team requires an experienced Microsoft SCCM/Microsoft Configuration Manager (MCM) system engineer to perform all aspects of SCCM administration, maintenance, and operation of the SCCM Global Enterprise Solution used for Microsoft patch management, software distribution, operating system deployment, and hardware and software inventory across multiple networks. Duties include monitoring SCCM infrastructure system health; managing boundaries and collections; making required configuration changes; and investigating, analyzing and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences. The candidate will ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. The candidate will contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies. The candidate assists with the Enterprise Microsoft monthly patch ingest/test/deployment cycle (Patch Tuesday). The candidate will assist with testing and deploying hotfixes/patches/new releases to the SCCM Infrastructure. The candidate will assist with development of knowledge articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units. Critical Skills: The ideal candidate will have 3+ years direct experience in the implementation, administration, and configuration of SCCM in a global enterprise environment (for hundreds to thousands of endpoints) across multiple air-gap networks. 5-10 years computer/IT professional experience with Windows Server Administrator; Win Server 2016, 2019 or 2022 OR Windows SQL Server. Extensive working knowledge of and troubleshooting experience with standard (Windows) client platform administration, configuration, rights management and file access permissions needed to remediate issues. Must be proficient with troubleshooting Windows Desktop and Server OS Experience managing a desktop OS image for large corporate environments coupled with experience with desktop deployment automation architecture, design/migration and troubleshooting is highly preferred. Extensive working knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems is highly preferred. Must be a self-starter with strong attention to detail. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Advanced troubleshooting skills and ability to diagnose complex issues. Excellent communication and interpersonal skills Firewall Configuration Microsoft System Center Configuration Manager (MS SCCM) Must be a self-starter with strong attention to detail Patch Management Process Documentation Rights Management Setting up Permissions Strong understanding of TCP/IP networking, DNS, SSL/TLS, and related protocols. Windows Server 2016, 2019, or 2022 Desired Skills: Image Processing Microsoft SQL Proficiency in scripting languages (eg, PowerShell) for automation and configuration management tasks Strong analytical and problem-solving abilities, with a keen attention to detail Education: HS/GED w/19 years of experience Bachelors w/14 years of experience CompTIA Security+ CE Salary: The likely salary range is up to $144K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0127 #CJ APPLY NOW BACK TO OPENINGS
