VIEW QUALITY POLICY CONTACT US JOB DETAILS Software Developer Sr. Advisor - ServiceNow - Level 3 Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software. Applies advanced knowledge to all phases of the software development lifecycle. Applies advanced knowledge to software updates, refinement, testing, and debugging to meet business needs. Provides advanced guidance on the software or system for optimal documentation and future maintenance and updates. Provides advance analysis for reports on software project specifications, activities, or status. Subject Matter Expert REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Communication Skills Creative Problem Solving Javascript ServiceNow Software Development Education: HS/GED w/25 years of experience Bachelors w/20 years of experience CompTIA Security+ CE Desired Skills: Experience with ServiceNow CAM, RMF, GRC, and/or SecOps modules NIST SP 800-53 Risk Management Framework (RMF) ServiceNow Certified Administrator Salary: The likely salary range is up to $164K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0084 GWGES-0085 #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS System Engineer (M365) Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Stay abreast of all new features, capabilities, and updates within Microsoft 365 (M365) and Azure platforms. Assist in developing and executing rollout plans for new M365 features and services, ensuring smooth adoption across the organization. Collaborate with IT teams and stakeholders to assess current on-premises services and develop migration strategies to M365 and Azure. Lead the implementation and configuration of M365 and Azure cloud services, adhering to best practices and security standards. Provide technical expertise and support for troubleshooting and resolving issues related to M365 and Azure cloud environments. Monitor performance, availability, and reliability of M365 and Azure services, implementing proactive measures for continual service improvement. Ensure compliance with data security and governance policies in M365 and Azure environments. Collaborate with vendors and external partners to resolve complex technical issues and enhance service delivery. Stay current with industry trends and emerging technologies related to cloud computing and M365, recommending enhancements or optimizations. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders Experience with migrating on-premises services to M365 and Azure, including identity management and integration In-depth understanding of Microsoft 365 (M365) suite, including Exchange Online, SharePoint Online, Teams, and Azure services Proficiency in PowerShell scripting for automation and configuration management tasks Proven experience as an M365 Engineer, Cloud Engineer, or similar role, with a focus on M365 and Azure cloud environments Strong knowledge of cloud security principles and best practices Strong problem-solving skills and the ability to troubleshoot complex technical issues Education: HS/GED w/19 years of experience Bachelors w/14 years of experience CompTIA Security+ CE Salary: The likely salary range is up to $144K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0115 #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS System Administrator II Position Details APPLY NOW LOCATION: Washington, DC | Day Shift: Mon-Fri | Support IRM’s IT operations by managing and maintaining Microsoft Active Directory Hybrid environment, Entra-ID, Azure, Intune and AutoPilot, ensuring secure and efficient configuration, deployment, and management of laptops, mobile devices, applications, and security policies. This role involves implementing mobile device management (MDM) and mobile application management (MAM) strategies, troubleshooting issues, and ensuring compliance with security and organizational standards. The System Administrator collaborates closely with IT teams, stakeholders, and end-users to ensure that corporate devices and applications are effectively managed and secure. The Administrator will also document procedures, write and maintain change control records. The Administrator position can be performed remotely if the individual is not local to Washington D.C. Support daily maintenance, troubleshooting, and modernization of legacy Microsoft application servers, network, and authentication servers. DUTIES AND RESPONSIBILITIES Maintain, configure, and troubleshoot servers including DNS, DHCP, AD, ADFS, and Nutanix virtual servers. Maintain, configure, and troubleshoot Virtual Desktop Infrastructure (VMWare VDI) Maintain, configure, and troubleshoot Microsoft InTune, Autopilot and Endpoint for laptops and mobile devices. Maintain, configure, and troubleshoot Microsoft Exchange Maintain, configure, and troubleshoot Microsoft Office 365 cloud applications Maintain, configure, and troubleshoot Microsoft Azure Build new servers as necessary including Domain, DNS, DHCP, AD, and Nutanix virtual servers. Restore servers from backup as necessary. Perform server performance troubleshooting. Perform server security auditing and recommend security improvements. Create and maintain change management and documentation for system administration. Provide weekly status reports on all activities. Perform high level of customer service and care with effective and professional communication with all levels of MSPB staff.  Provide on-call support for after business hours server outages. REQUIREMENTS & EXPERIENCE Experience working with Microsoft Intune. Hands-on experience with Microsoft o365 and Azure ecosystems. Experience with Windows Autopilot and device provisioning. Experience managing application deployment and policy management across diverse mobile environments. Administering /troubleshooting Microsoft Azure, Entra ID, Intune and Autopilot. Administering on-premises/cloud Active Directory and Active Directory Federated Services. Strong knowledge of Windows and iOS device management through Intune. Extensive experience with Azure Active Directory (AAD), Conditional Access, and Azure AD Join. Experience with scripting languages like PowerShell for automation and configuration tasks. Administering /troubleshooting DNS servers. Administering /troubleshooting DHCP servers. Administering /troubleshooting Microsoft Endpoint for laptops and mobile devices. Administering /troubleshooting Office 365 cloud applications. Administering /troubleshooting Microsoft Exchange. Intermediate understanding of Linux commands and troubleshooting. Writing change control and server documentation. Education/Certification(s): A minimum of five years' experience, of which at least three years must be specialized. Specialized experience includes: Microsoft Certified Modern Desktop Administrator Associate or other relevant Microsoft certifications (e.g., Azure, Intune) are required. A Microsoft Certified Systems Engineer (MCSE) and / or Microsoft Certified Solutions Associate (MCSA) certification is preferred. An associate's degree in computer science, Information Systems, Engineering, Business, or other related discipline is required. With a bachelor's degree (in the fields described above), four years' experience of which at least two years must be specialized. With eight years' experience of which at least six years are specialized, a degree is not required. Between Hours of 8:30 a.m. and 5:00 p.m. eastern time, Monday through Friday except Federal holidays. This work may be performed remotely. MSPB-001 #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS Vulnerability Assessment Analyst Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Maintain and optimize the Tenable Security Center infrastructure. Conduct regular security patching, assessments and scans on Linux Security Center servers using Tenable Nessus. Mitigate STIGS/Vulnerabilities on Tenable Linux Security Center Servers and Windows/Linux Nessus Scanning Servers. Install and update Tenable Nessus Software on Linux/Windows Scanning Servers. Install and update Tenable Security Center Software on Linux Servers. Configure and fine-tune scanning policies and asset lists to ensure thorough vulnerability coverage. Keep abreast of the latest Tenable Security Center features and updates. Perform regular vulnerability assessments of multiple device types and Operating Systems using Tenable Security Center. Utilize Nessus Scanning Tool to identify vulnerabilities across customer assets on a Continuous Monitoring basis. Review Nessus/ACAS scan results and provide direction where required. Recognizes potential, successful, and unsuccessful scan results for efficiency in reporting compromises thorough reviews and analyses of relevant event detail and summary information. Analyze scan results and generate comprehensive vulnerability reports. Monitor and track vulnerability remediation progress. Collaborate with ISS and other teams to ensure timely vulnerability remediation. Communicate effectively with stakeholders about the security posture and potential risks. Prepare and deliver clear and concise reports to management and stakeholders. Maintain accurate records of security incidents and vulnerabilities. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Familiarity with DISA STIGs, Tenable Audit files, and / or CIS Benchmarks Hands-on operational experience with enterprise vulnerability management and scanning solutions, such as Tenable Knowledge of system and application security threats and vulnerabilities Working knowledge of networking, Linux/Unix, Windows administration, patch deployment and system configuration Desired Skills: In-depth knowledge of vulnerability assessment methodologies, tools, and best practices Self-starter, ability to work effectively both independently and as part of a team including the ability and desire to own every aspect of a task from start to finish Strong analytical and problem-solving abilities, with a keen attention to detail Education: HS/GED w/11 years of experience Bachelors w/7 years of experience CompTIA Security+ CE Salary: The likely salary range is up to $90K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0135 #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS Information Systems Security Officer - Level 2 Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Performs all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction Monitors and analyzes Intrusion Detection Systems (IDS) to identify security issues for remediation Conducts regular audits to ensure that systems are being operated securely, and information systems security policies and procedures are being implemented as defined in security plans Develops, tests, and operates firewalls, intrusion detection systems, enterprise antivirus systems and software deployment tools Researches, evaluates, tests, and implements new security software or devices Implements, enforces, communicates, and develops security policies or plans for data, software applications, hardware, telecommunications, and information systems security education/awareness programs Performs periodic and on-demand system audits and vulnerability assessments, including user accounts, application access, file system and external Web integrity scans to determine compliance Communicates alerts to agencies regarding intrusions and compromises to their network infrastructure, applications, and operating systems REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Configuration and Document Management Security Policy Security Vulnerability Scanning Tools System Security Plan (SSP) Desired Skills: SupportIT Education: HS/GED w/14 years of experience Bachelors w/10 years of experience CompTIA Security+ CE Salary: The likely salary range is up to $112K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0141 #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS Tier 2 - System Administrator - Level 2 Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Hardware Remote Assistance Remote Desktop Education: HS/GED w/15 years of experience Bachelors w/10 years of experience CompTIA Security+ CE Salary: The likely salary range is up to $105K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0142 #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS Availability Manager Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri 2 pm - 10 pm or Mon-Thurs - 10 am - 10 pm DUTIES AND RESPONSIBILITIES Coordinating with multiple teams to include high level briefings to client and Eagle Alliance senior leadership. This role requires high level, time sensitive, decision making, while supporting a high profile large Government client. Once service is restored, root cause analysis is completed, to ensure similar outages do not re-occur. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Education: HS/GED - 15 years of Experience Bachelors - 10 years of Experience Mandatory Skills: Creative Problem Solving Salary: The likely salary range is up to $108K. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0146 #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS Senior SharePoint Developer - MJUD Position Details APPLY NOW LOCATION: HYBRID (REMOTE & ANNAPOLIS, MD) | Day Shift: Mon-Fri 8:00AM to 4:30PM DUTIES AND RESPONSIBILITIES The Senior SharePoint Developer will provide support in the areas of Microsoft SharePoint development, on-going maintenance and providing support for existing SharePoint projects. Microsoft SharePoint: Projects may include analysis, design, development, support, and user training for new and existing departmental SharePoint sites as well as assistance in the development of a wider strategy and framework for online communication and collaboration. Senior level project strategic planning and detailed technical development. Support daily use of and enhancements to existing SharePoint sites. Analyze, design, develop, and document new SharePoint sites as needed. Assist in the development of an enterprise strategy and framework for the ongoing use of SharePoint and the integration of SharePoint with other communication and collaboration vehicles. Ensure the creation and review of designated project deliverables. Provide demonstrations and training as needed during project development, testing, and deployment. Document code development and related workflows. Provide design, troubleshooting, and end user support of SharePoint applications. Provide management reporting as designated. End-User Support of SharePoint Applications: End user support tasks involve helping users resolve technical issues and providing guidance. Troubleshooting Issues (e.g., Diagnosing and fixing software problems reported by users). Account Management (e.g., Assisting with account setup, password resets, and access issues). User Training (e.g., Offering training sessions or resources on using software tools effectively). Documentation (e.g., Creating and maintaining user manuals, FAQs, and troubleshooting guides). Remote Support (e.g., Using remote desktop tools to resolve issues directly on the user’s machine). Feedback Collection (e.g., Gathering user feedback to improve services and support). Incident Reporting (e.g., Documenting issues and resolutions for future reference and analysis). Escalation (e.g., Identifying issues that require higher-level technical support and escalating them accordingly). System Monitoring (e.g., Keeping an eye on system performance and user activity to preemptively address issues). Patch Management (e.g., Ensuring software and systems are up to date with the latest patches and updates). Onboarding Support (e.g., Assisting new users with their initial setup and orientation). REQUIREMENTS & EXPERIENCE Must have five (5) or more years’ experience with SharePoint development and system administration as well as Microsoft Power Apps integration, JavaScript, C#, SQL and .NET frameworks. Develop and support Microsoft SharePoint. Utilize development methodologies and project management practices. Communicate effectively and establish and maintain effective working relationships with peers, end users and vendor development staff, as well as all levels of management and judicial personnel as necessary. W ork effectively within a diverse IT organization. Create and deliver project presentations to senior and executive Judiciary management as needed. Assist with strategy and design of deliverables as needed. Track progress of assigned projects, identifying risk factors, develop risk mitigation plans, identify issues, and facilitate appropriate forums for resolution. Integrate database capabilities within the SharePoint environment including the development of a plan and framework. Support daily use of and enhancements to existing SharePoint sites. Education: Bachelor of Arts, or a Bachelor of Science, in Computer Science. Place of Performance (Hybrid Schedule): Two (2) days remote at a suitable off-site (no crowded public space with distracting background noise during meetings). Three (3) days on site at Maryland Judiciary Information Systems in Annapolis, MD On-site support may be required to report within twenty-four (24) hours after notification. Flexibility to extend coverage hours or schedule to meet deadlines, project requirements, and/or on call operational support, including evenings, nights, weekends, and holidays. Salary: The likely salary range is 134K to 137K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. MJUD-001 #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS IT Functional Expert Consultant - FT Position Details APPLY NOW LOCATION: Washington, DC (Onsite or Remote) | Day Shift: FT - Mon-Fri - 8:00 a.m. and 5:30 p.m DUTIES AND RESPONSIBILITIES Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. Experience in a litigation support environment is extremely helpful. Excellent oral and written communication skills are required. Supervisory experience very strongly preferred. The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. Provide systems enhancements, support, and maintenance, in addition to other areas of support including all relevant stages of the system development life cycle from analysis of requirements to design and development. Provide technical support to USAODC for all stages of the system development life cycle, as applicable, including requirements analysis, system design, construction of selected solution mechanism, unit and system integration testing, implementation support, and preparation of technical documentation. Systems to be constructed, implemented, or maintained include new USADC data warehouse, existing and new data feeds to and from USAODC, existing and new USAODC applications and data systems as well as external criminal justice agencies. Minor changes and enhancements to existing legacy USAODC applications will also be required. Provide technical research and recommendations for COTS software or government-provided software to replace USAODC Legacy systems. Provide technical support for Legacy to COTS/Government software data mapping. Provide technical support for development of Legacy to COTS/government software data migration plans. Provide technical support for identification of Legacy features to be implemented in the COTS/government software environment. Provide technical support for develop and document system cut-over plans. Provide user liaison support to ensure system functionality is retained and/or improved. Provide technical support for User Acceptance Testing. Document results and ensure defects are corrected. Construct and execute data migration scripts as needed. Provide user and technical documentation as needed. Construct, test, and implement interfaces as required for the new COTS/government system to other USAO systems. Provide support to modify current transaction loading and processing of data and documents in the current environment as need arises. Transition current transaction environment from Oracle to SQL Server. Transition current SOAP web services to REST API. Modify current and new multi-agency interfaces to support loading data and documents to new staging area environments. Migrate current processes to populate USAODC data sources with transaction data and documents from new staging areas. Conduct interface testing - internally and externally with other agencies as needed. Go Live and post-implementation support. REQUIREMENTS & EXPERIENCE Tier 4 – High Risk Public Trust Shall have a full range of technical expertise in these support areas. Systems Development Methodology: Skills in data modeling and process modeling. Knowledge of requirements analysis and system definition reports and documentation. Skills in providing end user training. Skills in project planning. Skills writing user and system manuals. Web Technologies: XML (Extensible Markup Language) JSON (JavaScript Object Notation) Web Services (SOAP, SoapUI, REST API) Internet Authentication Service (IAS) for Windows Server Dynamic web pages using CSS, Ajax and HTML5 Net Applications using C# Java Databases, Operating Systems, Application Servers MS SQL Server PostgreSQL Oracle Linux Windows Apache Apache Tomcat Development Tools, APIs, and Scripting .Net Applications using C# VB Script Java Data modeling and data management using ERWin and TOAD Interactive Dashboards using Tableau, Power BI SQL Server Integration Services MS Access Oracle 12c Developer Tool Suite PL/SQL Minimum Education/Certification Requirements: Bachelor’s degree in computer science, engineering, or related field, and 3 years of experience in the appropriate area. Place of performance: Washington, DC Normal business hours between 8:00 a.m. and 5:30 p.m Schedule (Hybrid): Located at 601 D St NW, Washington, DC or remotely Job Type: Full-time and Part-time Benefits: 401(k), 401(k) matching, Dental insurance, Flexible spending account, Health insurance Life insurance, Paid time off, Referral program, Tuition reimbursement, Vision insurance Salary: The likely salary range is up to 185K-190K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. MJUD-004 - FT #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS IT Functional Expert Consultant - PT Position Details APPLY NOW LOCATION: Washington, DC (Onsite or Remote) | Day Shift: PT DUTIES AND RESPONSIBILITIES Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. Experience in a litigation support environment is extremely helpful. Excellent oral and written communication skills are required. Supervisory experience very strongly preferred. The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs, and to design and implement a whole system solution responsive to those needs. Provide systems enhancements, support, and maintenance, in addition to other areas of support including all relevant stages of the system development life cycle from analysis of requirements to design and development. Provide technical support to USAODC for all stages of the system development life cycle, as applicable, including requirements analysis, system design, construction of selected solution mechanism, unit and system integration testing, implementation support, and preparation of technical documentation. Systems to be constructed, implemented, or maintained include new USADC data warehouse, existing and new data feeds to and from USAODC, existing and new USAODC applications and data systems as well as external criminal justice agencies. Minor changes and enhancements to existing legacy USAODC applications will also be required. Provide technical research and recommendations for COTS software or government-provided software to replace USAODC Legacy systems. Provide technical support for Legacy to COTS/Government software data mapping. Provide technical support for development of Legacy to COTS/government software data migration plans. Provide technical support for identification of Legacy features to be implemented in the COTS/government software environment. Provide technical support for develop and document system cut-over plans. Provide user liaison support to ensure system functionality is retained and/or improved. Provide technical support for User Acceptance Testing. Document results and ensure defects are corrected. Construct and execute data migration scripts as needed. Provide user and technical documentation as needed. Construct, test, and implement interfaces as required for the new COTS/government system to other USAO systems. Provide support to modify current transaction loading and processing of data and documents in the current environment as need arises. Transition current transaction environment from Oracle to SQL Server. Transition current SOAP web services to REST API. Modify current and new multi-agency interfaces to support loading data and documents to new staging area environments. Migrate current processes to populate USAODC data sources with transaction data and documents from new staging areas. Conduct interface testing - internally and externally with other agencies as needed. Go Live and post-implementation support. REQUIREMENTS & EXPERIENCE Tier 4 – High Risk Public Trust Shall have a full range of technical expertise in these support areas. Systems Development Methodology: Skills in data modeling and process modeling. Knowledge of requirements analysis and system definition reports and documentation. Skills in providing end user training. Skills in project planning. Skills writing user and system manuals. Web Technologies: XML (Extensible Markup Language) JSON (JavaScript Object Notation) Web Services (SOAP, SoapUI, REST API) Internet Authentication Service (IAS) for Windows Server Dynamic web pages using CSS, Ajax and HTML5 Net Applications using C# Java Databases, Operating Systems, Application Servers MS SQL Server PostgreSQL Oracle Linux Windows Apache Apache Tomcat Development Tools, APIs, and Scripting .Net Applications using C# VB Script Java Data modeling and data management using ERWin and TOAD Interactive Dashboards using Tableau, Power BI SQL Server Integration Services MS Access Oracle 12c Developer Tool Suite PL/SQL Minimum Education/Certification Requirements: Bachelor’s degree in computer science, engineering, or related field, and 3 years of experience in the appropriate area. Place of performance: Washington, DC Normal business hours between 8:00 a.m. and 5:30 p.m Schedule (Hybrid): Located at 601 D St NW, Washington, DC or remotely Job Type: Full-time and Part-time Benefits: 401(k), 401(k) matching, Dental insurance, Flexible spending account, Health insurance Life insurance, Paid time off, Referral program, Tuition reimbursement, Vision insurance Salary: The likely salary range is up to 180K-185K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. MJUD-005 - PT #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS Network Engineer - MJUD - Hybrid Position Details APPLY NOW LOCATION: Annapolis, MD | Day Shift: Mon-Fri Network Engineer's primary role involves monitoring and maintaining critical infrastructure and network related components. Must be able to demonstrate strong Cisco skills. DUTIES AND RESPONSIBILITIES Designing, developing, analyzing, troubleshooting, and documenting computer networks and infrastructure. Performance monitoring, troubleshooting, and documentation of a statewide network, utilizing industry best practices for security, disaster recovery and business continuity, change control, and client support. Developing and analyzing network designs and protocols including prototyping and assessment. Performing planning, engineering, forecasting and implementation, and identification of resource requirements for network systems. Leading and/or assisting in major network projects to support capacity growth, upgrades and new products/features, and integration. Evaluating current network systems and recommending changes in maintenance and systems standards, and training support personnel on the conversion, implementation, and troubleshooting. Applying in-depth up-to-date knowledge of standards, guidelines, industry trends and similar for LAN, WAN, Wireless, Data Center, Cloud networking and interconnection. Driving improvements in network process, efficiency, and standardization. Ensuring security compliance, change control processes and adherence to standards. Providing upper tier of diagnosis, isolation, and resolution of network problems. Identifying and documenting root cause. Proactively identifying potential issues in the production environment and recommending potential solutions Developing comprehensive graphical and text-based documentation and effectively managing the implementation process from design to acceptance. Hosting weekly status meetings/calls with team or on as needed basis. Leading, scheduling, and overseeing the activities with other team members to resolve end user hardware and software problems in a timely and accurate fashion. Assisting in the creation of robust network designs, acting as the escalation point of contact and lead engineer for implementations and provide ongoing support and maintenance. Oversight of the configuration, maintenance, and documentation of routers, switches, wireless controllers, load balancers, security appliances, WAN optimizers, and management and security appliances. Reporting as follows: Weekly report communicating project progress and status, Weekly time reporting on JIS provided forms, and Any additional reports as assigned by the supervising manager. REQUIREMENTS & EXPERIENCE Layer 2 & 3 optimization and boundary virtual switching systems. Scalable routing protocols (BGP, EIGRP, OSPF). Enterprise Data Center and cloud Networking for Virtualization, SDN, Load Balancing, storage. Zero Trust Network Access and micro-segmentation. High Availability in Enterprise. Advanced WAN service layers, SDWANs and WAN Optimization applications. Current Network Security Services applications, services, and appliances including, but not limited to: Identity Management. Network Access Control. Application Layer Inspection. Content and Malware Filtering. Data Loss and Intrusion Prevention. Zero-day threats. IPsec and SSL VPN. PKI. Two-Factor Authentication. Enterprise VoIP and physical security environments - access control and video surveillance network applications. Quality-of-Service design and implementation. Network Management Protocols, Applications and Operating System capabilities Installation and configuration of Cisco Catalyst, Nexus, and Palo Alto platforms Installation, configuration, securing and troubleshooting enterprise wireless access systems. Ability to: Work independently, troubleshoot, and provide mentoring to junior associates. Communicate effectively when providing presentations. Produce technical documents (diagrams, design documents, project plans and schedules, and user instructions) as required. Knowledge of: Infrastructure Services and IPAM products. IP multicast, Enterprise Video conferencing, streaming and on demand components. Coding languages for scripting. Major server desktop operating systems and utilities. Minimum Education/Certification Requirements: Associate degree in Information Technology or related field or equivalent experience. Active CCNP (Cisco), CCIE(Cisco), PCNSE (Palo Alto) or PCCSE (PaloAlto) certification. Schedule (Hybrid): Two (2) days remote at a suitable off-site location. Three (3) days on site at the Maryland Judiciary Information Systems, 189 Harry S Truman Parkway, Annapolis, MD 21401 Job Type: Full-time Benefits: 401(k), 401(k) matching, Dental insurance, Flexible spending account, Health insurance Life insurance, Paid time off, Referral program, Tuition reimbursement, Vision insurance Schedule: 8 hour shift, Evening shift, Holidays, On call, Occasional Weekend Salary: The likely salary range is up to $170K-$175K. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. MJUD-003 #CJ APPLY NOW BACK TO OPENINGS

VIEW QUALITY POLICY CONTACT US JOB DETAILS Windows Desktop Engineer - System Administrator - Level 2 Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Advanced Technical Support: Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. Diagnose and resolve complex hardware and software problems. Perform root cause analysis for recurring issues and implement permanent fixes. System Maintenance and Optimization: Ensure the stability, security, and performance of Windows desktop systems. Apply patches, updates, and configuration changes to maintain compliance and security standards. Incident and Problem Management: Manage and resolve high-priority incidents and problems within SLAs. Document resolutions and create knowledge base articles to improve future support processes. Conduct post-incident reviews to identify improvements. Collaboration and Project Support: Work with cross-functional IT teams on projects, providing expertise on Windows desktop environments. Assist in the design and implementation of new technologies and solutions. Participate in planning and execution of system upgrades and migrations. User Support and Training: Provide guidance and training to Tier 1 and Tier 2 support staff. Assist end-users with complex technical issues and provide advanced troubleshooting. Documentation and Reporting: Maintain accurate and up-to-date documentation of system configurations, procedures, and support issues. Generate reports on system performance, incident resolution, and other metrics as required. This role may require occasional evening or weekend work to perform maintenance or resolve critical issues. On-call support may be required. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Advanced troubleshooting skills and ability to diagnose complex issues. Excellent communication and interpersonal skills Experience with endpoint security solutions. Experience with scripting and automation (e.g., PowerShell). Experience with system imaging, deployment, and management tools (SCCM, MDT). Familiarity with cloud services and integration (e.g., Microsoft Azure). Knowledge of ITIL framework and best practices. Proficiency with Active Directory, Group Policy, and network configurations. Strong documentation and organizational skills. Strong understanding of hardware components, peripheral devices, and drivers. Windows operating systems (Windows 10, Windows 11) and related technologies. Education: HS/GED w/19 years of experience Bachelors w/14 years of experience CompTIA Security+ CE Salary: The likely salary range is up to $144K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0110 #CJ APPLY NOW BACK TO OPENINGS