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- Information Systems Sr. Manager
VIEW QUALITY POLICY CONTACT US JOB DETAILS Information Systems Sr. Manager Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Manages employees engaged in providing information system solutions and technical support in one or more functional areas. Senior Remote Operations Manager responsible for the oversight of the following teams User Account Management team Tier 2 Remote Support team COE (Center Of Excellence) Remote Support team TPAM (Elevated Access Multi Factor Authentication) Support team Problem Management Deputy to Operations Director providing back up support to the following teams Availability Management Change Management Service Delivery Enterprise Management Escalation point for all teams within Operations Framework for assistance with complex issues Approve all ServiceNow tickets for requests for Operations employees Monitor SLAs and adjust team posture to improve performance as needed Monitor Staffing Levels against SLA performance and recommend changes as needed Worked directly with Program Management Office to resolve operational and customer impacting issues Provide backup coverage for Operations Framework Director Recommended opportunities for new automations as well as enhancements to existing REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Demonstrated experience in team leadership, strategic planning, and project management Senior Level Management Strong technical background with expertise in enterprise IT services Education: HS/GED and 25 years of experience Bachelors w/20 years of experience CompTIA Security+ CE Desired Skills: Ability to collaborate effectively across departments and with external stakeholders Excellent communication and interpersonal skills Salary: The likely salary range is up to $164K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0094 #CJ APPLY NOW BACK TO OPENINGS
- Tier 2 Field Support - System Administrator - Level 1
VIEW QUALITY POLICY CONTACT US JOB DETAILS Tier 2 Field Support - System Administrator - Level 1 Position Details APPLY NOW LOCATION: Annapolis Junction, MD | SHIFT: Mon-Fri - 10am-6pm DUTIES AND RESPONSIBILITIES Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. May coach and provide guidance to less-experienced professionals. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. Modifies, moves, and installs new equipment. Performs technical tasks and provides site support. Performs integrity testing and interviews customers to gather information about problems. Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve. Will perform Data Transfer Agent requests to transfer files between networks. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH POLY REQUIRED IAT Level 1 Mandatory Skills: Hardware Installation Installation Maintenance Maintenance & Repair Microsoft Software Applications Microsoft Windows System Administration Remote Desktop Administration Technology Knowledge Travel Education: HS/GED and 10 years of experience Bachelors and 5 years of experience Certification: CompTIA A+ CE CompTIA Network+ CE Salary: The likely salary range is up to $95K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0074 #CJ APPLY NOW BACK TO OPENINGS
- System Engineer, IV
VIEW QUALITY POLICY CONTACT US JOB DETAILS System Engineer, IV Position Details APPLY NOW LOCATION: Ft. Meade, MD | DAY SHIFT: Monday thru Friday DUTIES AND RESPONSIBILITIES Perform systems engineering activities and assist in the preparation of multiple work products in Projects and/or Technical Process Areas associated with any of the ISO/IEC 15288 Agreement or Enterprise Process Areas Assist in performing system engineering activities in the ISO/IEC 15288 Agreement or Enterprise Process Areas Perform analysis of technical alternatives for a project and make preliminary recommendations. Perform systems engineering activities and develop and deliver work products of either the ISO/IEC 15288 Agreement or Enterprise Process Areas. Independently analyze and recommend alternatives for elements of project’s technical designs. Perform systems engineering activities and develop and deliver work products in each of the ISO/IEC 15288 Project and Technical Process Areas Supervise or coordinate the work of other contractor engineers or technicians on a project. Analyze and propose appropriate engineering standards and process for a project. Assist in conducting an evaluation to determine its suitability for project implementation. Assist in developing a new or innovative approach to a technical or engineering issue. Provide Tier 3 support REQUIREMENTS & EXPERIENCE Desired Skills: Experience working with Azure Active Directory GPO/Admin Design, Cloud Computing Azure and Intermediate or advanced Powershell scripting. Experience working with Active Role Server. Engineering experience with Microsoft Active Directory. Experience with cloud/server/network implementation and with Cloud infrastructure service or infrastructure as a Server (IaaS) support. Experience as a system engineer on one or more platforms is preferred. Technical Process Area: Stakeholder Requirements Definition, Requirements Analysis, Architectural Design, Implementation, Integration, Verification, Transition, Validation, Operation, Maintenance, and Disposal. Project Process Areas: Project Planning, Project Assessment, and Control, Decision Management, Risk Management, Configuration Management, Information Management and Measurement. Must have one of the following DoD approved certifications to meet the category/level IAT-2 (DoD 8570) requirement for this position: Security+, GSEC, SSCP, CCNA-Security, CISA, CISSP (or Associate), CASP, GCIH, or GCED. Required Education & Experience: BA/BD in a qualified Engineering Field (See Note 1) or a related discipline (See Note 2) from an accredited college or university (+10) years of systems engineering experience. High School/GED (+14) years of general systems experience (any process area). AD in a qualified field (+12) years of general systems experience (any process area). Master's degree in a qualified Engineering Field (See Note 1) or a related discipline (See Note 2) from an accredited college or university (+8) years of systems engineering experience. PHD in a qualified Engineering Field (See Note 1) or a related discipline (See Note 2) from an accredited college or university (+6) years of systems engineering experience. TM-RQ180997 APPLY NOW BACK TO OPENINGS
- Tier 2 Field Support Technician - System Administrator - Level 1
VIEW QUALITY POLICY CONTACT US JOB DETAILS Tier 2 Field Support Technician - System Administrator - Level 1 Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Identify, investigate, resolve, and follow-up on problems brought to the helpdesk by users of cloud infrastructure. Modifies, moves, and installs new equipment. Performs technical tasks and provides site support. Performs integrity testing and interviews customers to gather information about problems. Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve. Will perform Data Transfer Agent requests to transfer files between networks. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Hardware Installation Installation Maintenance Maintenance & Repair Microsoft Software Applications Microsoft Windows System Administration Remote Desktop Administration Technology Knowledge Education: HS/GED w/10 years of experience Bachelors w/5 years of experience CompTIA Security+ CE Salary: The likely salary range is up to $95K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0103 GWGES-0104 #CJ APPLY NOW BACK TO OPENINGS
- Tier 2 Field Support - System Administrator - Level 2
VIEW QUALITY POLICY CONTACT US JOB DETAILS Tier 2 Field Support - System Administrator - Level 2 Position Details APPLY NOW LOCATION: Annapolis Junction, MD | SHIFT: Mon-Fri - 4pm-12am | Training required M-F 7-3 for 3-4 months DUTIES AND RESPONSIBILITIES Fabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment. Performs technical tasks and provides site support. Troubleshoots hardware and software problems and interconnect ivity issues. Modifies, moves, and installs new equipment. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH POLY REQUIRED IAT Level 1 Mandatory Skills: Application Support Communication Skills Creative Problem Solving Lexmark Printer Troubleshooting Microsoft Windows System Administration Multifunction Devices Remote Desktop Administration Education: HS/GED and 15 years of experience Bachelors and 10 years of experience Desired Skills: Electrical Knowledge Mechanical Knowledge Certification: CompTIA A+ CE CompTIA Network+ CE Salary: The likely salary range is up to $107K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0097 #CJ APPLY NOW BACK TO OPENINGS
- Technical Expert (Servers)
VIEW QUALITY POLICY CONTACT US JOB DETAILS Technical Expert (Servers) Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day: Monday thru Friday DUTIES AND RESPONSIBILITIES Beyond Linux/VMware System Administrator IV functions, the Technical Expert (TE) provides leadership in developing cutting-edge solutions, strategies and protocols for the HPC Infrastructure environment. Handle the most complex challenges, lead research and development initiatives, architect and design initiatives, and provide expert consultations to Program Managers and IT staff. Technical Experts are expected to set educational performance standards for the technical team. TE’s are also responsible for maintaining technical working aids, creating and developing standard operating procedures, and conducting technical exchanges and leading brown bag sessions. REQUIREMENTS & EXPERIENCE Comprehensive experience across all utilized platforms, demonstrating visionary approach to system architecture, security, and performance optimization using VROps, vMware , vMware NSX, RHEL/CentOS, Centrify, Infoblox, Salt, Cobbler, Ansible, Nagios, Splunk among others. They are expected to stay abreast of technological advancements and integrate emerging technologies beneficial to the organizational IT infrastructure. Experience with Linux provisioning server tools such as Kickstart and Cobbler to facilitate the automation of network-based system installations of multiple computer operating systems. Enterprise-level management of Hyper-converged Infrastructure, vendor hardware and software across multiple data centers. Experience using Atlassian’s team collaboration software suite like Jira and Confluence to help organize teams, discuss and complete shared work. Pioneer the security architecture, leading expansive vulnerability and risk assessments and Linux systems and automate solutions, while forecasting security trends. Command the strategic domain architecture for group policy, computer objects within Active Directory and Centrify ecosystem using industry best practices. Serve as the liaison and strategist for multi-team collaborations involving the network team, storage team, and SecOps, fostering a culture of synergy and futuristic planning. Architect and revolutionize security mitigation frameworks, steering the organization’s defense mechanisms and resilience building through automation. Years of Experience: 15+ years of experience in a system architecture or administration role Degree Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. Degree can be substituted with additional 3 years of relevant experience. Certification Requirements: CompTIA Security+ CE (required) VMware Certified Professional, Red Hat Certified System Administrator or Red Hat Certified Engineer (preferred) TS/SCI CLEARANCE WITH POLY REQUIRED *IAT Level II Certification Required* Salary: The likely salary range is up to $215K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. FP-TTO7-1 #CJ APPLY NOW BACK TO OPENINGS
- System Engineer, Sr IV
VIEW QUALITY POLICY CONTACT US JOB DETAILS System Engineer, Sr IV Position Details APPLY NOW LOCATION: Ft. Meade, MD | DAY SHIFT: Monday thru Friday DUTIES AND RESPONSIBILITIES Provide identification and fixing of problems within existing systems, design, and implementation of new systems and enhancement of existing systems. Participates in analysis, design, and new construction of next generation IT systems. Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the development team. Perform systems engineering activities and assist in the preparation of a work products in Technical Process Area associated with the ISO/IEC 15288 Perform systems engineering activities and assist in the preparation of multiple work products in Perform analysis of technical alternatives for a project and make preliminary recommendations. Independently analyze and recommend alternatives for elements of project’s technical designs. Supervise or coordinate the work of other contractor engineers or technicians on a project. Analyze and propose appropriate engineering standards and process for a project. Assist in conducting an evaluation to determine its suitability for project implementation. Assist in developing a new or innovative approach to a technical or engineering issue. REQUIREMENTS & EXPERIENCE Experience working in the Active Directory Experience using Trellix/McAfee/HBSS/STIG Experience as a system engineer on one or more IT platforms is preferred. Must have a solid technical background with a focus on IT systems. Skills with Telecommunication (TCP/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, LINUX), database/DBMD (oracle, access, sybase) and applications (Tivolli, Peoplesoft). Familiarity with ITIL, SEI/CMM is desirable WHAT YOU’LL NEED: Must have one of the following DoD approved certifications to meet the category/level IAT-2 (DoD 8570) requirement for this position: Security+, GSEC, SSCP, CCNA-Security, CISA, CISSP (or Associate), CASP, GCIH, or GCED. Required Education & Experience: High School/GED (+12) years of relevant experience. AD (+10) years of relevant experience. BA/BD (+6) years of relevant experience. Master's degree (+4) years of relevant experience, or PHD (+2) years of relevant experience. TM-RQ180988 #CJ APPLY NOW BACK TO OPENINGS
- Network Security Device Technician
VIEW QUALITY POLICY CONTACT US JOB DETAILS Network Security Device Technician Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES Responsible for the design and development of voice, video, radio frequency, and/or data communications networks. Configure, deploy, and manage load balancing tools, firewalls, email security appliances, and web proxies. Develop and implement security policies and procedures in accordance with industry best practices and organizational requirements for security policy implementation. Monitor SecDev tools for performance and security logs to identify and respond to potential threats and vulnerabilities. Participate in security incident response activities, including the investigation, documentation, and remediation of security incidents, for incident response. Conduct regular network security assessments and audits to ensure compliance with internal policies and regulatory requirements for network security assessments. Manage F5s, firewalls, email security appliances and web proxy firmware upgrades and patches to ensure systems are up-to-date and secure for upgrades and patching. Work closely with other IT and security teams to design and implement network security solutions for collaboration. Maintain detailed and accurate documentation of firewall configurations, changes, and network diagrams for documentation. Perform regular updates, patches, and upgrades to boundary devices to ensure they are up to date with the latest security features and firmware. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED Mandatory Skills: Ability to work on call rotation as needed Communication Skills Creative Problem Solving Experience with network security concepts and technologies. Strong understanding of TCP/IP networking, DNS, SSL/TLS, and related protocols. Education: HS/GED w/19 years of experience Bachelors w/14 years of experience CompTIA Security+ CE Salary: The likely salary range is up to $144K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0106 #CJ APPLY NOW BACK TO OPENINGS
- Linux Software Integration Engineer
VIEW QUALITY POLICY CONTACT US JOB DETAILS Linux Software Integration Engineer Position Details APPLY NOW LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri DUTIES AND RESPONSIBILITIES SOFTWARE INTEGRATION ENGINEER III shall have a Bachelor's Degree in Computer Science or related field and have at least eight years of demonstrable experience with integrating, installing, configuring, upgrading, compiling and supporting COTS/GOTS software in a heterogeneous operating system environment. Or the individual shall have five (5) years full time Computer Science directly related work that can be substituted for a Bachelor's degree and have at least eight (8) years of demonstrable experience with integrating, installing, configuring, upgrading, compiling and supporting COTS/GOTS software in a heterogeneous operating system environment. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED An industry recognized professional certification, as defined in the TTOs, may substitute as one (1) year experience. A Master's Degree in Computer Science or related field may substitute for two (2) years experience. **IAT Level II Certification Required Salary: The likely salary range is up to $200K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. FP-TTO5-1 #CJ APPLY NOW BACK TO OPENINGS

