LOCATION: Annapolis Junction, MD | SHIFT: Day: Monday thru Friday
DUTIES AND RESPONSIBILITIES
Designs and defines system architecture for new or existing computer systems
Processes escalated user issues from service desk/desktop support teams
Demonstrates high responsiveness for technology issues, security compliance, and SLA attainment
Drives problems to root cause through partnership with engineers, ensuring knowledge is captured for future events
Develops software configuration management standards and performs data de-identification and provisioning
Documents and tracks hardware and software configuration, migration, testing, and deployment solutions
Provides user support for an enterprise-level environment hosting hundreds of thousands virtual desktops published via Citrix XenDesktop with VMware as hypervisor
REQUIREMENTS & EXPERIENCE
TS/SCI CLEARANCE WITH POLY REQUIRED
Required skills:
Has experience working in large-scale infrastructure
Is able to build a strong background in Citrix, XenDesktop, Desktop Delivery Controllers (DDCs), VMWARE, ESXi, and Windows Operating Systems
System Engineer - Level 2
Education:
HS/GED w/19 years of experience
Bachelors w/14 years of experience
CompTIA Security+ CE
Salary:
The likely salary range is up to $149K. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
GWGES-0202