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JOB DETAILS

Tier 2 - System Administrator - Level 1

Position Details

LOCATION: Annapolis Junction, MD | Day Shift: Mon-Fri

 

DUTIES AND RESPONSIBILITIES
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

  • May coach and provide guidance to less-experienced professionals

  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure


REQUIREMENTS & EXPERIENCE

TS/SCI CLEARANCE WITH FS POLY REQUIRED



Mandatory Skills:

  • Hardware

  • Remote Assistance

  • Remote Desktop



Education:

HS/GED w/15 years of experience

Bachelors w/10 years of experience

CompTIA Security+ CE


Salary:


The likely salary range is up to $105K. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.


GWGES-0142

GWGES-0143

#CJ

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