System Engineer III

• Provide support for implementation, troubleshooting, and maintenance of IT systems.  Experience building, patching and maintaining servers both physical and virtual.  An understanding of Cloud Infrastructure Services or Infrastructure as a Service (IaaS) is necessary. 

• Provide system support services for Virtual Machines (VM's) and images (scripting, image maintenance, system configuration and automation)

• Establish automated workflows through PowerShell scripting and Task Sequence for creating and deploying cloud images.

• Ensure VMs and images are reporting to corporate tools (SCCM, ePO, etc)

• Ensure systems are kept in required configuration profile, including: patch maintenance, changes as required by evolvement of production environments, updating software and software configurations

• Maintain up to date system documentation for all responsible systems

• Troubleshoot systems identifying hardware, software and procedural issues.

• Respond to internal trouble ticket system requests:

       o Respond promptly and courteously to engineering requests for assistance, take ownership and ensure resolution of tickets in a timely manner.

       o Determine the nature of the problem being reported

       o Initiate the action necessary to resolve the problem

       o Document all communication to and from customers

       o Ensure follow-up on outstanding service issues

• Implement plans for deploying new services in a highly available and automated environment

• Be a proactive member of team looking for improvements in technologies and efficiencies

• Assume other duties/projects as they arise and be responsive to the needs of the department

• Provide weekly status report on activities completed in the last week and current projects.

Required Skills:      

• Mid-level to Senior Linux systems in the areas of system administration, troubleshooting, integration, shell scripting, and development. (i.e. Task Sequence, SCCM, ePO, PowerShell scripting and configuring/maintaining DNS)

• Experience with VMWare and supporting a virtual infrastructure

• Experience with Cloud infrastructure Services or Infrastructure as a Service (IaaS)

Nice-to-have-Skills

• Experience with configuration management and development environments such as: git, subversion, or Jenkins

• Experience with any of the following: JIRA, Nagios, Python, Puppet, YUMRpo, Ansible Tower, and/or ILOM

• Experience with Red Hat OpenStack Platform (OSP)

• Experience with Windows System Administration

To qualify, candidate must also meet these basic qualifications: 

• Must currently have and be able to maintain a TS/SCI Clearance with Poly

• One of the following DoD approved certifications is necessary to meet the category/level IAT-2 (DoD 8570) requirement for this position:  Security+ CE, GSEC, SSCP, GICSP, CSA+, CCNA-Security, CCNP Security, CISA, CISSP (or Associate), CASP, GCIH, or GCED.

• Must be available for on-call support.

• Must be open to the possibility of travel (CONUS & OCONUS), anticipate less than 5%.

Required Education & Related Experience:  High School/GED + 9 years OR Associates + 7 years OR Bachelors + 5 years OR Masters + 3 years OR Doctorate + 1 year

Shift Information Provided During Application

 

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Contact

1-800-480-7132

Address

6305 Ivy Lane Ste. 650
Greenbelt, Maryland 20770

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