Powerful Computer

Server Services - System Admin

Operational support of the on-site Application Hosting infrastructure, to include not only support of the

virtual environment but also as needed “smart hands” support to the system hardware which houses the virtual environment 

Operational support of virtual environments that are supported for customers at various locations

Monitoring of systems to include system capacity and planning, acceptable performance and customer accessibility

Response to alerts from monitoring software

Maintain security compliance via the review, compliance verification and installation of monthly operating system patches

Must meet contract level requirements for appropriate position.  In addition, candidate must have the following experience:                 

• Minimum of 7 years of computer systems- or networking-related experience

• Thorough file server support and maintenance knowledge

• Minimum of 4 years of general Windows server administration, and client/server support and troubleshooting experience

• Good troubleshooting, Problem solving and Analytical skills

• Team-oriented with professional attitude and customer focus

• Thorough system administration (policies and procedures) knowledge

• Organizational skills to participate on projects and the drive to take ownership of them

• Excellent customer relations are a must                                                  

• Knowledge of NetApps, Linux, and/or VMWare is a plus

• In-depth knowledge in one or more of the following areas: Directory Services, File Services, Messaging Services, WEB Services, SOE/Engineering Services, and Solaris 10

• Additional desired skills: NetApps hardware/software support, SAN hardware support, Veritas NetBackup support

• Thorough knowledge of SupportIT ticketing system

• Working knowledge of Ethernet cabling and switching