Digital Services - Video Telecon Technician

Fort Meade, MD

As a Video Teleconferencing Engineer supporting the customer, you will be trusted to work on specific tasks. In this role, a typical day will include:

●  Responsible for the configuration, and maintenance of worldwide Voice and Video Conferencing System

●   Responsible for the installation of operating system and security patches.

●   Responsible for assessing the applicability of vulnerabilities and maintain security compliance of the Voice and Video Conferencing System.

●   Provide support for customer scheduled and unplanned outages, regardless of scale and impact.

●   Server as the support for Tier 1 and Tier 2 technicians across all communication platforms.

Must meet contract level requirements for appropriate position.  Qualifications:
●   5 years related experience (min of two years’ experience supporting and troubleshooting Communication services in Government environment preferred)

●   Should have a strong back ground with Cisco Meeting Server,  VQ Conference Manager, Cisco Unified Communications Manager, and/or Microsoft Skype for Business

●   Must have managed virtualized applications or have knowledge of how to manage virtualized applications

●   Experience in reading Session Initiation Protocol (SIP) detailed traces is a plus

●   Able to work weekends

Immediate long term position.  (Day shift - any shift between 6am and 6pm, Monday thru Friday)
                           Availability to work some weekend required.