LOCATION: Fort Meade, MD
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
DUTIES AND RESPONSIBILITIES
Provide support to IT systems including day-to-day operations (Tier 1 / 3), problem identification, diagnosis and resolution), installing and maintaining operating systems, configuring and installing hardware/software, troubleshooting, and sustaining the operational health of the infrastructure.
Respond to customer calls and requests as well as assist with infrastructure changes and other duties/assignments as they arrive.
Heterogeneous environment so knowledge of Windows, VMWare and Linux a plus.
REQUIREMENTS & EXPERIENCE
Experience in Network system administration, including installing and maintaining operating systems, configuring and installing hardware/software utilizing monitoring technologies, troubleshooting, and sustaining the operational health of the infrastructure.
Cisco Nexus OS, IOS, IOS-XE configuration management and equipment upgrade experience
Cisco ASA Firewall upgrade and management experience including IPSec VPNs
WAN and Campus based LAN network troubleshooting and fault isolation and resolution
One of the following DoD approved certifications is required to meet the category/level IAT-2 (DoD 8570) requirement for this position. Security+, GSEC, SSCP, CCNA-Security, CISA, CISSP (or Associate), CASP, GSIH, or GCED.
KNOWLEDGE, SKILLS & ABILITIES
Windows Server 2012/2016, 10 deployment and management experience
MS Powershell scripting, VMWare PowerCLI
Cisco UCS, Hyperflex management experience
VMWare VSphere ESXi 6.x experience
Must possess an ACTIVE TS/SCI CLEARANCE with POLYGRAPH