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JOB DETAILS

Service Engineer II - Redmond, WA

Position Details

LOCATION: Redmond, WA | MID & DAY: MONDAY-FRIDAY

 
REQUIREMENTS
  • 2-4 years of experience diagnosing/debugging faults in complex online services 

  • Hold active TS/SCI security clearance with FS polygraph fully adjudicated by the designated agency. 



DUTIES AND RESPONSIBILITIES

  • Ability to identify and script automatable problems, perform work with efficiency in mind.

  • Demonstrated experience diagnosing/debugging faults in complex services or distributed systems .

  • Working knowledge of enterprise network gear including routers, switches, and load balancers. 

  • Working knowledge of enterprise routing protocols and IP subnetting .

  • Experience using common diagnostic tools like Netmon, WinDBG and Wireshark .

  • Experience with PowerShell, SQL, and Python scripting.

  • Able to diagnose and mitigate faults.

  • Able to identify and drive recovery levers with feature teams.

  • Able to communicate effectively through written and oral English .

  • Able to interact with external customers and partners on behalf of Microsoft. 

  • Ability to perform work under continuous deadline pressure .



GC3-WA-C-05 - CXP

GC3-WA-L-16 - Livesite

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