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JOB DETAILS

Service Engineer II - Reston, VA

Position Details

LOCATION: Reston, VA WEEKEND SHIFT: S, Su 12hrs

NIGHT SHIFT: M, Tu 8hrs DAY SHIFT: M-F 8

 
REQUIREMENTS

6+ years of experience diagnosing/debugging faults in complex online services



DUTIES AND RESPONSIBILITIES

  • Demonstrated experience diagnosing/debugging faults in complex services or distributed systems

  • Working knowledge of enterprise network gear including routers, switches, and load balancers.

  • Working knowledge of enterprise routing protocols and IP sub-netting

  • Experience using common diagnostic tools like Netmon, WinDBG and Wireshark

  • Experience with PowerShell, SQL, and Python scripting

  • Able to diagnose and mitigate faults

  • Able to identify and drive recovery levers with feature teams

  • Able to communicate effectively through written and oral English

  • Able to interact with external customers and partners on behalf of Microsoft

  • Ability to perform work under continuous deadline pressure

  • Hold active TS/SCI security clearance with a full-scope polygraph fully adjudicated by the designated agency.


GC3-VA-C-02 - CXP

GC3-VA-L-03 - Livesite

GC3-VA-L-30 - Livesite


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