LOCATION: Reston, VA WEEKEND SHIFT: S, Su 12hrs
NIGHT SHIFT: M, Tu 8hrs
REQUIREMENTS
6+ years of experience diagnosing/debugging faults in complex online services
DUTIES AND RESPONSIBILITIES
Demonstrated experience diagnosing/debugging faults in complex services or distributed systems
Working knowledge of enterprise network gear including routers, switches, and load balancers.
Working knowledge of enterprise routing protocols and IP sub-netting
Experience using common diagnostic tools like Netmon, WinDBG and Wireshark
Experience with PowerShell, SQL, and Python scripting
Able to diagnose and mitigate faults
Able to identify and drive recovery levers with feature teams
Able to communicate effectively through written and oral English
Able to interact with external customers and partners on behalf of Microsoft
Ability to perform work under continuous deadline pressure
Hold active TS/SCI security clearance with a full-scope polygraph fully adjudicated by the designated agency.
GC3-VA-C-02