LOCATION: Annapolis Junction, MD | Shift: Tuesday-Saturday 9am-5pm or 10am-6pm.
DUTIES AND RESPONSIBILITIES
Assist in the restoration of files\profiles and mailboxes using backup applications NetBackup, Avamar, Commvault
Willing to work in Data Center to facilitate tape movements for data restores.
Assist customers with file management, profile standards and e-mail organization
Profile and permission structure knowledge
Resolution and ticket handling awareness to align to SLA obtainment
REQUIREMENTS & EXPERIENCE
TS/SCI CLEARANCE WITH FS POLY REQUIRED
IAT Level 2 - CompTIA Security+ CE
Education:
HS/GED w/15 years of experience
Bachelors w/10 years of experience
CompTIA Security+ CE
Mandatory Skills:
Assist customers with file management, profile standards and e-mail organization
Assist in the restoration of files\profiles and mailboxes using backup applications NetBackup, Avamar, Commvault
Profile and permission structure knowledge
Resolution and ticket handling awareness to align to SLA obtainment
Salary:
The likely salary range is up to $144K. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
GWGES-0168