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JOB DETAILS

Digital Services - SIEM/Splunk Engineer

Position Details

LOCATION: Fort Meade, MD

 


DUTIES AND RESPONSiBILITIES

The Splunk/SIEM systems engineer associate will be responsible for a variety of tasks related to the installation, configuration, testing, deployment and ongoing O&M life-cycle support of Splunk enterprise solution. Activities may include OS level system administrator tasks.


  • Install, configure, test and maintain assigned applications, software and system management tools

  • Manage and monitor all installed systems and infrastructure

  • Proactively ensure the highest levels of systems and infrastructure availability

  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and develop/implement fixes

  • Maintain security, backup, and redundancy strategies

  • Write and maintain installation, configuration, operation, and other support documentation over and above vendor provided documentation that details system, application, security, and operational procedures specific to the operating environment.

  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

  • Participate in the design of information and operational support systems

  • Provide Tier 2 and 3 level support

  • Liaise with vendors and other IT personnel to address application performance issues, user interaction, and support production operational activities and problem resolution



REQUIREMENTS

  • Must meet contract level requirements for appropriate position.

  • Bachelor's Degree + 2 years of experience, or equivalent combination of education and experience is required.

  • Must be comfortable operating in a fast-paced environment and have the ability to redirect focus/efforts on short notice to accommodate support of other operational teams as directed by management.



KNOWLEDGE, SKILLS & ABILITIES

  • Working experience/understanding in installing, configuring and troubleshooting UNIX /Linux and/or Windows based environments.

  • Understanding virtualization and containerization (e.g., VMware, Virtual Box)

  • Understanding of monitoring systems

  • Understanding of automation software (e.g., Puppet, cfengine, Chef)

  • Scripting skills (e.g., shell scripts, Perl, Ruby, Python)

  • Understanding of general enterprise networking concepts (OSI network layers, TCP/IP)

  • Understanding of data analytics

  • Experience with Information Systems, Databases, programming or systems engineering is ideal.

  • Experience in ticket management system like JIRA, ServiceNow or Remedy is a plus.

  • Linux/Unix experience is not required, but is a plus. Background in networking and security is a plus.

  • Experience with Splunk, Databases, Systems Management and * Systems Engineering is ideal

  • Splunk Fundamentals 1 completed

  • Windows and/or linux based scripting

  • Web page development

  • Instructional System Design/Training Delivery

  • Project Management

  • *GW*