LOCATION: Fort Meade, MD
DUTIES AND RESPONSiBILITIES
The Splunk/SIEM systems engineer associate will be responsible for a variety of tasks related to the installation, configuration, testing, deployment and ongoing O&M life-cycle support of Splunk enterprise solution. Activities may include OS level system administrator tasks.
Install, configure, test and maintain assigned applications, software and system management tools
Manage and monitor all installed systems and infrastructure
Proactively ensure the highest levels of systems and infrastructure availability
Monitor and test application performance for potential bottlenecks, identify possible solutions, and develop/implement fixes
Maintain security, backup, and redundancy strategies
Write and maintain installation, configuration, operation, and other support documentation over and above vendor provided documentation that details system, application, security, and operational procedures specific to the operating environment.
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Participate in the design of information and operational support systems
Provide Tier 2 and 3 level support
Liaise with vendors and other IT personnel to address application performance issues, user interaction, and support production operational activities and problem resolution
Must meet contract level requirements for appropriate position.
Bachelor's Degree + 2 years of experience, or equivalent combination of education and experience is required.
Must be comfortable operating in a fast-paced environment and have the ability to redirect focus/efforts on short notice to accommodate support of other operational teams as directed by management.
KNOWLEDGE, SKILLS & ABILITIES
Working experience/understanding in installing, configuring and troubleshooting UNIX /Linux and/or Windows based environments.
Understanding virtualization and containerization (e.g., VMware, Virtual Box)
Understanding of monitoring systems
Understanding of automation software (e.g., Puppet, cfengine, Chef)
Scripting skills (e.g., shell scripts, Perl, Ruby, Python)
Understanding of general enterprise networking concepts (OSI network layers, TCP/IP)
Understanding of data analytics
Experience with Information Systems, Databases, programming or systems engineering is ideal.
Experience in ticket management system like JIRA, ServiceNow or Remedy is a plus.
Linux/Unix experience is not required, but is a plus. Background in networking and security is a plus.
Experience with Splunk, Databases, Systems Management and * Systems Engineering is ideal
Splunk Fundamentals 1 completed
Windows and/or linux based scripting
Web page development
Instructional System Design/Training Delivery